How do I know which book is best for my child’s age?
Each product page includes a recommended age range to help you find the right fit. Ziggli personalised books are perfect for children aged 1 to 10 — from story books for toddlers to custom books for kids navigating big milestones like starting school.
Do all books offer the same personalisation options?
All Ziggli personalised books include name and character customisation, with options to reflect your child’s appearance. Some titles also let you personalise family structure, include disability representation, or choose different story paths. Options vary by book, so be sure to check the product page for details.
Can I order more than one book?
Right now orders are limited to 1 book per order, if you'd like to order multiple books, a free shipping code will be sent with your initial order confirmation, for use with any subsequent orders made on the same day
I’ve finished customising but can’t add the book to my cart, why?
It’s likely that one of the required fields hasn’t been filled in. Double check that you’ve selected a character variation, entered a name, and completed any story options. If something’s missing, we’ll highlight it on the page so you can fix it.
Can I save my book and come back later?
We don’t currently have a save-for-later feature, so we recommend completing your book in one go. If you’d like to remember your selections, take a quick screenshot before leaving the page. Don't worry if you forget, its quick and easy to create a Ziggli book!
The preview isn’t updating when I change something, what should I do?
If your preview isn't updating, try refreshing the page or waiting a few seconds. If it still doesn't load, clear your browser cache or switch to Chrome for best results.
I have another question, how can i reach you?
We’d love to hear from you! Just email hello@ziggli.com and one of our friendly team members will get back to you within 2-3 business days.
Need further help?
Send us a message and we will be in touch within 48 hours.
Please include your order number if your enquiry is regarding an existing order.
